Should you consider using a CRM system with project time tracking
There are so many different CRM systems on the market that trying to find one that’s the best fit for your company can be a bit daunting. One big feature that lots of the systems have now is a project or task timer. This is where your employees can not only log the hours they work, but also how long different tasks are taking them. This can be really useful if you need to invoice out ‘hours worked’ as you can instantly populate an invoice for your customer based on real-time time sheets.
From a training and development point of view it also allows managers or team leader to keep an eye on turnaround times and should flag areas that may require further training to bring employees up to speed.
Time management systems are also vital if you have out of office employees as it allows you to keep an eye on what they are doing and ensures that they are still being productive.
Some of the systems can actually work out holiday entitlement from time logged as well, which can be really useful especially for a small business where you sort out your wages inhouse.
So overall a CRM system with a time tracker built in should be valuable to you and your business.